Join this web forum with Public Health Institute and CITRIS researchers as they share focus group research findings from Louisville, Miami, and the South Bronx, and highlight opportunities to advance health and well-being through digital health solutions.

Digital innovation offers the potential to realize new forms of interactive health services in the age of health reform and to contribute towards reductions in health disparities and improvements in health outcomes for vulnerable populations. However, strategies that effectively advance the impact of digital health solutions for the benefit of vulnerable populations remain limited.

Organizations that work with vulnerable populations, develop digital health solutions, or are interested in learning more about this research are welcome to attend.

Supported by the Aetna Foundation, PHI in partnership with the Center for Information Technology Research in the Interest of Society (CITRIS) at the University of California sought to understand vulnerable populations’ access to and use of digital technology for their health and well-being and how digital health solutions could more effectively meet their needs. PHI researchers conducted 35 focus groups in three underserved communities. The goal was to develop core understanding of each population’s access to, use of, and experiences with digital technologies; the benefits that digital health solutions currently provide in their access to and utilization of healthcare resources and services; and how solutions could more effectively meet their needs.

This 1.5-hour web forum will outline overarching and specific focus group community results, and provide examples of digital health solutions used by vulnerable populations. Specifically, this web forum will:

  • Provide background research on digital health solutions for vulnerable populations and the research design methodology for the focus groups
  • Outline focus group results on technology access and behaviors as well as current and future technology use for managing health and well-being
  • Share examples of digital health solutions used by community residents for managing their health and well-being
  • Highlight strategies for improving digital health solutions and practices for promoting use by vulnerable populations  

Closed captioning in English will be available. Instructions on how to access closed captioning will be reviewed during the live Web Forum and can be found on the meeting webpage on Dialogue4Health’s website before the event.


Valerie Steinmetz

Program Director, Center for Technology and Aging

Public Health Institute

Oakland, CA

Valerie manages a portfolio of projects and programs focused on accelerating the diffusion of technology-enabled chronic disease care that benefits older adults. Valerie was responsible for overseeing and managing $2.5 million in grants for 22 selected health care providers to implement technology-enabled care programs as part of the Center’s flagship…

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Andrew Broderick, MA, MBA

Director, Center for Innovation and Technology in Public Health

Public Health Institute

Oakland, CA

Andrew leads PHI’s efforts to advance the design and planning, implementation and evaluation of mHealth programs, and to disseminate research findings broadly for use in public policy and health practices. He has extensive experience working with the evaluation of mobile technology among underserved populations and in the safety net setting,…

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Dan Gillette, BA, EdM

Research Specialist, The Center for Information Technology Research in the Interest of Society (CITRIS)

UC Berkeley

Berkeley, CA

Dan Gillette, Ed.M., works at the intersection of design and culture, with a special focus on education, public health, disability, civic life, accessibility and healthcare. Mr. Gillette is a research scientist at the Center for Information Technology in the Interest of Society (CITRIS) at UC Berkeley and an independent product,…

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